Federating for the Future?

As a direct result of the new health policy, small community practices are now seeking to federate with one another so that they can now compete (with private providers) for the services they already provide. Although most General Practices in this country are run by private partnerships (which is actually extremely different to a company limited by shares – though they can absolutely be driven by the same kind of greed), all the money they earn comes through the NHS. A practice earns money by providing various services, like vaccinations and smear tests and through meeting various targets (along with target driven initiatives like the Quality and Outcomes Framework aka QOF). The money earned then pays the staff in the practice, including the doctors, nurses, other healthcare workers, managers and administrative teams. If any provider, like Virgin Healthcare, for example, can come in and now say, we will provide all the vaccinations across the county at a lower cost than these GPs are currently able to provide, it might sound like a good idea from a strictly money point of view (I refuse to use the term ‘economic point of view’ here, because we must rid the term economics of the abuse it suffers as being synonymous with money – it really refers to how we order the house!). However, what it actually does is destabilise the economy of a practice and removes key services from a local community setting, causing staff to lose their jobs. What the government really doesn’t understand though is how important it is to form relationships with patients. Taking traditional services out of a local setting breaks some key encounters that doctors and nurses have with their patients, for the sake of saving a bit of money.

With the formation of federations, GP practices are clubbing together to basically try and bid for services en mass, but still provide them in the same way. It’s a colossal amount of work, but is also sadly going to break what has been until now a strong value within the General Practice community. As practices choose to federate with one another they basically have three choices in forming these new companies (and they do have to be companies in order to compete with the companies limited by shares whom they will be bidding against). Their first option is to become a company limited by shares themselves. The share holders would initially be the practices in the federation. In the short term, practices would chose what to do with the profits. One would hope, as they are providers of healthcare for the local community, that they would chose to invest the profits back into the health needs of their population. It is my opinion that to do anything else would be wholly unethical. To seek to make a personal profit from tax payers money, rather than using that money for the benefit of those who need it more is, to my mind, wrong. The other significant drawback of this kind of approach is that in a few years time, GP’s could choose to sell these companies at a profit and make a tidy sum in the process. In essence then, this could make a federation/company limited by shares no better than the wolves they are trying to protect the sheep they care for against. The second option is to become a Community Interest Company. This still allows profits to be made, but tends to safeguard those profits for the sake of the community. As with any legal entity, loopholes can be found to make a CIC look ethical on the outside, but actually allow large dividends to be paid to the ‘directors’ (who would be the GPs). However, one would have to chose to change the original constitution of the federation set up on this basis in order to do this, and so on paper a CIC is more likely to act more ‘ethically’ than a CLC (company limited by shares).

The third option is a potentially kenarchic alternative. Kenosis (to pour out) is one of the root words within kenarchy. However, one can be kenotic, without being kenarchic. It is possible to be a kenotic CLC or CIC, but the power dynamics do not really change. Power is maintained and held by the few and although they may seek to act benevolently, they are not relinquishing their (wrong kind of ) power. Now, power is not wrong. We have power to bring about change. However, power is very distinct from leadership. We need good leadership. But true leadership is able to allow itself to become powerless. True leadership becomes the servant so that the ‘other’ can be fully built up and truly become all that they can be. Jesus was so radical when he talked about leadership. Let us dispel the myth, that the best way to change the system is to get into the top jobs and change it from the top down. For a start, very few will ever manage to ‘get there’ even if ‘getting there’ were a good methodology through which to effect change. The sad truth is, that in aiming for the so called top jobs, much is compromised on the way, and once in the places of power, one can become utterly impotent to effect any change at all. It will also be discovered that the top jobs are really only puppets on the strings of the economic and political higher or ruling powers of the systems.

The third way is the way of co-operatives. Co-operatives give the opportunity for a radical overhaul of power, a true sharing of resource and gift and a letting go of unfair monetary advantages created by our current systems. It means the few let go of the power and benefits and instead everybody is able to share them. In forming co-operative federations (and this can apply for all practices as well – something that would be wonderful to see) there is the choice to allow all staff to become share holders together, not just the doctors. In areas where this happens (like the John Lewis Partnership or Surrey Central Healthcare or the health cooperatives of the Basque region) there is an extremely high sense of morale amongst the staff and high patient satisfaction rates. This is because of an uncomfortable truth for the powerful. It is co-operation and not competition that drives up both happiness and excellence. Of course it takes more time and effort, but relational working is so worth it and the benefits to all far outweigh the costs. However, we can more radical than just all workers being members of the co-operatives. All members of a local population could be members of a co-operative for health and this could then easily expand into education also. A greater sense of interconnectedness and less abuse of the service provided would be far more likely in such a scenario. We have to ask ourselves just how much power we are willing to give away, how much we want to know and love one another, but also to be if we want to be known and to be loved?

Biopower and the NHS

Here in the UK, we are increasingly seeing biopower at work in the national health system (NHS). A target driven culture allows patients to be treated like numbers or labelled as disease entities. It is common place to hear of people referred to as ‘Diabetics’ or ‘Asthmatics’ rather than understood as a person, with a name, in a particular life context and set of relationships who has diabetes or asthma. In my area of work, that of general practice, a huge part of our income every year comes through meeting ‘QOF’ (the quality and outcomes framework) targets. The idea behind such targets is to ‘drive up standards’ and ‘improve patient care’. In real terms, however, people can end up having various changes and increases to their medications, so that their blood pressure meets a government target, for example. The ill effects of this, particularly on old people has been recently well documented. Clinicians work hard to get everybody’s blood pressure below a certain value, but due to a lack of research and understanding behind the targets set, especially for people over the age of 75, lowering the blood pressure too much has been causing an increase in falls, fractures and long hospital stays! This is one of many examples where ‘payment by results’ is actually subtracting from patient centred care.

In the recent top down re-organisation of the NHS, which has cost more than £2billion, despite a government promise that such a reorganisation would not happen, more services are being driven out of a traditional hospital setting into the community with no extra resources or time provided to do this work. The new clinical commissioning groups (CCGs) are the new local governing bodies, which have replaced PCTs (primary care trusts). The idea behind this is that GPs, clinicians who know their patients and areas well, should be those who commission services rather than non-clinically trained managers, as they potentially have a better knowledge of the needs of patients. However, it transpires that if the government don’t like decisions being made, they can simply dismiss a board and replace it with another one which will comply with their wishes or cause them less of a political headache.

The implication of the EU-US trade agreement has opened the NHS in a way, like never before, to the forces of the free-market. This is based on a philosophy that competition drives up standards of care, and that private providers should be able to bid for services. At first this sounds like a credible and plausible idea. If another provider can offer the same service for less money, surely this is a good thing? Actually it is problematic on two levels. Firstly because the philosophy is deeply flawed. Competition does not drive up standards. It increases stress and breaks apart well integrated services. It destabilises services which currently work well in a symbiotic manner. For example, if Spec Savers offer a cheaper hearing aid service than the local hospital, then they can win a bid to provide this service. But it destabilises the hospital audiology department, which then has a knock on effect to the ENT department. The private company benefits, but in the long term the local population does not. Secondly, when companies limited by shares become the providers of care, care begins to play second fiddle to the need to make money. And here is a major stumbling block. The marginalised poor and the chronically sick do not make good financial sense, and share holders who live in another part of the world care little for their needs, but care a lot about making more money for themselves. So, we will find that those who need care the most will be unable to access it, as greed becomes the driving force. This is sadly proven in the US health system, where this philosophy is rife and 50 million people cannot afford healthcare and 40,000 people died last year as they could not afford the operations they needed. It is only media hype that causes some to believe the US to have the best health system. Most consider it to be inequitable and highly wasteful of resources.

My Aunty Judy

My aunty Judy is a heroine of mine (one of many incredible and strong women in my life). She is an example of a life poured out in love for those around her. She is a district nurse, working in rural north Yorkshire in the North East of England. I heard a story about her recently which inspired me and challenged me deeply.

I found out that Judy was visiting a certain patient of hers, who has a severe and chronic airways disease, unable to even leave the house due to her level of breathlessness. Judy went to this lady’s house and had never seen such squalour. The lady was too disabled to do any cleaning herself, and therefore none had been done for ten years! So, on the following day, when Judy could have been a having a well deserved rest, as she already works well over her allotted hours, she went and cleaned this lady’s house from top to bottom. The “system” had turned a blind eye to this lady’s needs, but Judy knew fine well that with the amount of dust and fungus in the house, this lady stood little chance of improving her breathing at all. No extra pay, no thanks from the lady, but rather a disciplinary hearing from the management powers, for going beyond her remit! But the lady now has a clean house, because Judy was willing to be a toilet, forgiving the system for its failings, cleaning up the mess and releasing more life in the process.

To embrace kenarchy is to embrace humility.

But when she’s not nursing, she is caring for children with severe mental and physical illnesses in her own home, to give their parents some respite. And when she is not doing this, she is often trekking halfway across Europe to help her eldest son who is setting up an eco-backpackers place in Bulgaria! And amongst all of that she cares deeply for her 4 other children and their families and her own mum, my Nanna, who’s health is seriously declining. Talk about going the extra mile!

Yet she has learnt the secret of rest and refilling in the midst of it all so that she doesn’t burn out. She has found the secret that God is really with her as she serves others. This is where God is found – with those who are in need! She has learnt about unforced rhythms of grace.

No job is too small for us, no person too unclean to be embraced and no task is beneath us. This is the kind of love that transforms the world.